BARRIER-FREE CRUISING
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SHIP ACCESSIBILITY INFORMATION

COSTA SERENA



COSTA CRUISES

GENERAL INFORMATION
Is Pier Assistance Available?
Yes
Is Early Embarkation/Disembarkation Available?
Yes
Request When Booking


HEARING IMPAIRED PASSENGERS
Assistive Listening Devices Available?
No
Show Area Dialogue Amplification?
No
TTY Phone in Cabin?
Yes
Shake/Flashing Alarm Clock?
No
Wake up service can be requested
Closed Caption TV?
No
Flashing Light Emergency Warning?
Yes
Flashing Light Smoke Detector?
Yes
Quiet Dining Room Area
No
ASL Interpreter Available?
No


LIMITED MOBILITY PASSENGERS
SPECIAL NEEDS CABINS
Wheelchair Accessible Cabins?
Yes
Wide Cabin Stateroom Doors?
Yes
Wide Cabin Bathroom Doors?
Yes
Roll-In Shower?
Yes
Fold-down Shower Bench?
No
Shower Stool?
Yes
# Inside Accessible Cabins
14
# Outside Accessible Cabins
6
# Balcony Accessible Cabins
2
# Suite Accessible Cabins
1
Push-Button Cabin Door?
No
Push-Button Bathroom Door?
No
Grab Bars - Bathroom & Shower?
Yes
Toilet Grab Bar?
Yes
Raised Toilet Seat?
Yes
Transfer Bench On Request?
Yes
Adjustable Shower Height?
Yes
Lower Closet Bar?
Yes
Wheelchair Height Safe?
Yes
Wheelchair Access All Public Rooms?
Yes
Ramps To All Public Areas/All Deck?
No
Some top decks are not accessible.
Wheelchair/Scooter Accessible Elevators?
Yes
Automatic Doors All Public Areas/Decks?
No
Lounges do not have automatic doors
Elevator Access All Public Decks?
Yes
Except Deck 14
Sills at Public Area Thresholds?
No
Accessible Tables/Main Dining Room?
Yes
Pwr Chair/Scooter In-Room Recharging?
Yes
Upon request at Purser's Deck.
Restrooms Accessible On Every Deck?
Yes
Accessible Pool/Jacuzzi Lift?
No
Wheelchair Accessible Casino Tables?
Yes
Accessible Equipment in Fitness Center?
No
Wheelchair Accessible Spa?
Yes
Accessible Guest Relations Area?
Yes
Accessible Shore Excursions Area?
Yes
Wheelchair/Scooter Spaces In Theatre?
Yes


VISION IMPAIRED PASSENGERS
Large Print Daily News?
Yes
On Request
Daily News In Braille?
No
Large Print Menus?
Yes
On Request
Menus In Braille?
Yes
On Request
Large Print Services Directories?
Yes
On Request
Service Directories In Braille?
No
Personnel Assigned For Emergency Assistance?
Yes
Cabin Steward Provides Cabin Orientation?
Yes
Braille, Tactile & Audible Elevator Alerts?
Yes
Service Animals Allowed Onboard?
Yes
Ship Orientation Upon Embarkation?
Yes
Emergency Procedures Available In Braille?
Yes
Tactile & Braille Public Area Signage?
Yes


DIABETIC PASSENGERS
24-hour Room Service?
Yes
Refrigerator In Cabin?
Yes
Sugar-Free Desserts Available?
Yes
Sharps Containers Available?
Yes
Doctor Available?
Yes



NOTE: All information is current at the time of listing. Please contact us if you find any discrepancies.

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